Complaints

Dear Customer,

Thank you for helping us to ensure an efficient complaint process by filling out the form below.

Select the category of complaint and describe the details fully. Fill in your personal details and order information and send it to us at VWR. We will handle your case as soon as possible and get back to you with information on further action.

Please fill in the VWR part number, product name and lot number (where applicable) for product related complaints.

For information on current policy regarding complaints and returns, please consult our terms and conditions.